✅ Able is in open Beta and has occasional bugs, however core features are operating as expected.
Contact Support
For immediate answers to your questions you can message our support team or our helpful AI assistant "Fin" to ask any questions. Click on the message icon in the bottom right of the browser to message Fin →
To contact the support team email: [email protected]
To request support, lodge a bug or suggest a feature please complete the support ticket form →
Calendar Connection Now Working
Update: 18th September 2025
We have now fixed ALL issues with Able's connection with Calendly. The syncing of session bookings, cancellations and rescheduling between calendly and Able are now fixed and working. ✅
Please note:
All session bookings, cancellations and rescheduling are now syncing effectively between Able, Calendly and your calendars. 👍
The team has been backdating sessions in Able to ensure the Able records are up to date for payouts etc.
For good calendar hygiene we recommend taking a moment to review your scheduled sessions in Able and your calendar to see everything matches for the period between 1-18th September 2025. 📆
We also recommend reviewing you calendar connections & settings over the next few weeks to ensure everything is running smoothly. Learn more about settings in Calendly →
If you have any questions regarding this issue please email support: [email protected]
Thanks for your patience,
Jonah
CEO at Able
Archived Issues
Partial Resolution of Calendar Connection (2/3 issues)
Update: 15th September 2025
We have now fixed the 2nd of 3 issues with Able's connection with Calendly (the calendar integration service we use to sync calendar appointments with Able).
All sessions Booked and now also Cancelled using Calendly's integration are now going into Able.
Please note:
There is one remaining issue: Rescheduling sessions. We are now working on fixing this remaining function.
We estimate that will be resolved COB Tuesday (16th September, AWST).
Until the Rescheduling function is fixed please monitor any change to appointments in your calendar & inbox, rather than referring to Able in regards to Rescheduling.
While the connection between Calendly & Able did not work over the past two weeks, participant's have been able to successfully book sessions and invites have been going into your appropriate calendars (both inviter/coach & invitee/coachee).
Each day we backdated sessions in Able to ensure your Able records are up to date. Please review the 1-15th September 2025 period.
If you notice any issues contact: [email protected]
We will keep users that have been impacted updated on the resolution.
Thanks for your patience,
Jonah
CEO at Able
Partial Resolution of Calendar Connection (1/3 issues)
Update: 11 September 2025
We have finally fixed 1 of 3 parts of Able's connection issue with Calendly (the calendar integration service we use to sync calendar appointments with Able).
✅ All sessions booked using Calendly's integration are now also going into Able.
Please note:
🛑 There are two remaining issues: Deleting sessions and Rescheduling sessions. We will now work on fixing these two functions. I assume that will take until COB Friday (12 Sept).
Until the Deleting & Rescheduling function is fixed please monitor any change to appointments in your calendar & inbox, rather than referring to Able.
While the connection between Calendly & Able did not work over the past week, participant's have been able to successfully book sessions and invites have been going into your appropriate calendars (both inviter/coach & invitee/coachee).
Each day we backdated sessions in Able to ensure your Able records are up to date. Please review the 1-11 September 2025 period.
If you notice any issues contact: [email protected]
We will keep users that have been impacted updated on the resolution.
If you have any questions please email: [email protected]
Thanks for your patience,
Jonah
CEO at Able
Connection issue with Calendly
Update: 1 September 2025
Able has an issue connecting with Calendly. Calendly is the calendar integration service we use to sync calendar appointments with Able.
Issue
Calendly moved to a new version on the 28th August 2025 which Able is not setup for. This means:
Sessions booked through Calendly from the 28th August 2025 onwards did NOT automatically go into Able. 👎
Sessions booked through Calendly DO automatically go into your personal calendar. 👍
Sessions CAN still be booked through Calendly and invites will go into your appropriate calendars (both inviter/coach & invitee/coachee). 👍
Our Fix:
We are working on fixing it and expect it will take 2-3 days to fix ie. by 4Sept.
We will manually add past sessions into Able.
We will manually add new sessions into Able each day until fixed.
We will update all active coaches on the resolution as soon as possible.
What you should do:
Until fixed please check your calendar and inbox for notifications re session bookings until we notify you of the fix. ✅
If you have any questions regarding this issue please email: [email protected]
Thanks for your patience,
Jonah
CEO at Able